Homeowner FAQs

General:

+ What's the site about?

At MyWorkman.co.uk, our Purpose is simple: To help those planning home improvement projects to find their ideal tradesman quickly and easily.

+ How does it work?

Step 1 - Post your Job: If you need a job doing, please use the form on the homepage to post a job. (It's free)
Step 2 - Receive Quotes: We do all the hard work and will put you in direct contact with tradesmen who would like to quote for your job (you can stop quotes at any point). You'll also be able to see a full history of customer ratings for each tradesman. You will have their contact details so you can make an initial choice and then discuss the job and arrange a viewing as appropriate.
Step 3 - Choose a tradesman: You'll now be able to make an informed decision about the best tradesman to employ based on their quotes and their previous ratings - Easy! (There's never an obligation to accept any quote you get via My Workman of course)
Step 4 - Rate your tradesman: Once your job is completed, log back in and rate the service you received.

We are not an agency and therefore do not guarantee work undertaken by our members. We do however maintain a sophisticated customer feedback database which helps homeowners make an informed decision as to which tradesman to employ.

Jobs:

+ How do I submit my job?

Simply use the form on the homepage to describe post your job on the site.

+ Why submit your job?

We think My Workman is an essential tool for anyone planning home improvement projects - here's why:

It's Quick & Easy: Avoid the hassle searching through directories and making endless phone calls. Submit your job from the homepage and we'll find local tradesmen who are available and would like to quote for your job.
Ratings: See a complete history of customer feedback about each tradesmen before employing them. This gives you extra peace of mind and ensures that those tradesmen that provide the very best service are rewarded.
It's Free: Did we mention that it's free?

+ Do you pass my email on to anyone?

No, your email address is never given to anyone! If a tradesman is interested in your job, he or she will message you via the site without direct access to your email address. You are then free to reply to the email or contact the tradesman by telephone.

+ What should I include in my job description?

Try to be as precise as possible when writing the description of your job. If applicable, you should include all of the following:

The exact requirements of the job
Any measurements that have been taken
The required materials
Any time constraints you wish to place on job start/completion.

+ I submitted my job ad but can't see it on the site - why?

Jobs do not appear on the site immediately. We need to check the description first. Once approved, it will appear on the site. This will happen quite quickly during office hours, but will take us a little longer outside office hours. We'll also contact those of our members who may be interested in your job at this point.

Quotes:

+ Which tradesmen are interested in my job?

Simply login to your account using the email address and password you created when posting your job. Once logged in, you'll be able to see which businesses have indicated that they are interested.

+ How many quotes will I get?

It's our job to find local tradesmen who are interested in your particular job, and we take it very seriously. The number of quotes you get for any job will vary; you are in full control and if you have decided which tradesman to employ or have just changed you mind, you can stop quotes at any time by logging in and click the "stop quotes" link.

+ How long will it take to get quotes?

This depends on the type of job your need doing and your location. Generally though, you'll receive quotes within 24 hours of having posted your job.

+ I've received interested from tradesmen, but there's no quote?

We encourage our members to provide you with as much information as possible on the basis of your description. Depending on your description tradesmen may or may not feel that they are able to provide you with a full quote.

Tradesman Feedback:

+ How do ratings work?

Customers that employ tradesmen that they find via myworkman give us an honest opinion of the of their tradesman. These ratings are then made available to the myworkman community, helping us to reward those tradesmen who do the best work.

+ How do I rate a tradesman?

If you employed a tradesman that you found via myworkman, simply log in and click on the link "rate this business" next to the relevant tradesman.

+ Why should I rate a tradesman?

By providing an honest opinion about the tradesman you employed, you are helping future users to make a wise choice. Best of all this has the added benefit of encouraging tradesmen to provide the very best service, and make sure their customers are entirely satisfied.

+ Are there any costs?

My Workman is completely free to use for customers - Enjoy! We do charge tradesmen a small account activation fee. However, the use of our site often means that tradesmen end up spending less on advertising and are therefore able pass these savings onto their customers.