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Homeowner FAQs

I'm looking for a tradesman:

+ Why use MyWorkman to find a tradesman?

We think My Workman is an essential tool for anyone planning home improvement projects - here's why:
  • It's simple & free: Avoid the hassle searching through directories and making endless phone calls. Simply Post a job and interested tradesmen will message you via the site.
  • Read customer reviews: A complete history of customer feedback about each tradesmen helps to you choose the right tradesman for your job.
  • Rate them: Leave feedback about the service you received. Our system rewards the best tradesmen, and holds them to account when things go wrong.

+ How do I find a tradesman using MyWorkman?

The first step to finding a great tradesman on MyWorkman is to post a job. It's simple and free!

+ How does it work?

Please see our how it works page for a full description.

+ Do you guarantee the work?

We are not an agency and therefore do not guarantee work undertaken by our members. We do however maintain a sophisticated customer feedback database which helps homeowners make an informed decision as to which tradesman to employ.

+ How do ratings work?

Customers that employ tradesmen that they find via myworkman give us an honest opinion of the of their tradesman. These ratings are then made available to the myworkman community, helping us to reward those tradesmen who do the best work.

+ Are my contact details safe?

Another benefit of the MyWorkman system is that you only exchange contact with tradesmen if you're interested having read their profile and reviews. Before that all communication is done securely through the site.

+ Are there any costs?

My Workman is completely free to use for customers - Enjoy! We do charge tradesmen a small account activation fee. However, the use of our site often means that tradesmen end up spending less on advertising and are therefore able pass these savings onto their customers.

I've posted a job:

+ How much interest will I get in my job?

It's our job to find local tradesmen who are interested in your particular job, and we take it very seriously. The amount of interest you get for any job will vary; you are in full control and if you have decided which tradesman to employ or have just changed you mind, you can stop further interest at any time by logging in and clicking the "stop quotes" link.

+ How long will it take to get interest?

This depends on the type of job your need doing and your location. Generally though, you'll receive quotes within 24 hours of having posted your job.

+ What is shortlisting?

Shortlisting the way for you to exchange contact details with a tradesman in order to discuss your project in more detail or to arrange for quote. We verify your phone number to ensure that the tradesman can reach you.

+ What are references?

When tradesmen start using MyWorkman they don't have any feedback. They can ask a maximum of 2 previous customers to provide references. References appear on their profile but are clearly marked as a reference rather than feedback. We believe references are useful to customers but do not provide the same peace of mind as feedback.

+ How can I cancel my job / stop further interest in my job?

If you've changed your mind about hiring a tradesman or if you've received enough interest from our tradesmen, you can stop futher interest in your job by taking the steps below.
  1. Login to to your account.
  2. From the My Jobs page, select the job in question.
  3. Click the Stop Interest button.

I've hired a tradesman:

+ How do I review a tradesman?

If you employed a tradesman that you found via myworkman, simply log in and click on the link "rate this business" next to the relevant tradesman.

+ Why should I review a tradesman?

By providing an honest opinion about the tradesman you employed, you are helping future users to make a wise choice. Best of all this has the added benefit of encouraging tradesmen to provide the very best service, and make sure their customers are entirely satisfied.

Contact:

+ How can I contact My Workman?

By providing an honest opinion about the tradesman you employed, you are helping future users to make a wise choice. Best of all this has the added benefit of encouraging tradesmen to provide the very best service, and make sure their customers are entirely satisfied.