The decorator (Ryan) was polite, friendly, tidy and efficient. He did a great job which we are very happy with. Our only issue was that we ended up paying ?320 over what was quoted. This was for materials and 'extra' work - our original quote clearly stated that all materials were included and the decorator saw the state of the walls *before* quoting. So we paid up but felt it was unfair. Make sure you get your quote explained clearly as to what it does and does not include.