They came at the time they said they would,They disconnected my old cooker, cut the worktop so the new cooker would fit in. Then I had Chris back, again on time. He fit my new vanity sink, bath pannel, toilet seat and laid new floor tiles. He did a fantastic job, Im am very pleased with it, I would have him work on my house again. By the way they cleared all rubbish from site, and left it nice and clean