Anthony Rose was very friendly. Got straight down to the job. Despite having to remove my bodged up attempt at diy, he didn't complain. The first try did not solve the problem. He persisted and fixed the leak. He guaranteed the work for 2 years and set an affordable price, unlike the 3 others that offered their services, two of which didn't mention the cost and one quoted a price which would increase if required. Anthony quoted a price and stuck to it even though it needed extra work.