Someone from Powney's came and looked at the job,said they could do it and later that day they emailed a price and the date for the alteration. Two days later a tiler came to match the tiles. On the due date two people came at the time stated put covering on the carpets,worked through the morning without stopping and left about 2.00 pm.The work done was excellent and very satisfactory. Rubbish was taken away and the place left clean. Highly recommended.