Tony turned up ready and raring to go. He slipped his shoe protectors on and was hard at it before the kettle had boiled. Polite and keen to ensure that we were happy with his work. Nothing was too much effort. He grouted the most difficult tiles in history. We tiled in August but never got the time to grout them due to ill health. Tony made light work of it and we were and still are delighted with his work. Feedback is important to someone like Tony, who clearly takes great pride in his work. $