Sadly Jon seems unable to separate business and home life. He is not punctual or professional. I have currently been waiting for a refund of £750 pounds for over a month. I was supposed to be paid ONLY SOME of it yesterday and I received nothing. I have called him today and the phone seems to be either turned off or I am blocked. His employee glossed first then sanded over the walls, instead of preparing the walls first and left gloss on the carpet.