No hot water coming out of any taps - potterton suprema

No hot water I have a boiler that comes with a cylinder tank in airing cuboard, I’m not getting no hot water whatsoever the heating is working, but unless I turn on the switch in the airing cuboard It will then get hot?

I’m sure I read the switch in the airing cupboard next to the tank is the immersion switch which is used in emegencies but unless it is on I am not getting any hot water and scared of running up a high bill.

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