Sensus m22 water meter issue

Hi recieved letters from anglian water saying I'm using loads of water all time day and night and said have a leak however nothing leaking internally but on the sensus m22 water meter has a solid flag on it turned off the water inside my property and the solid flag is still on does this mean I have a leak under my floor panicking as I have a new born child many thanks

Reply from 1 tradesperson

We have to open all water pipe to chek

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