Emergency Plumber
Hi, we had to call out an emergency plumber last Sunday for a leak under the sink. He came out and said he didn't have the part and he would come back on the Monday, but we had to pay again for another call out fee, which made it very expensive. Is this usual, as it seemed to us we had to go with it, otherwise we would have been left looking for another plumber.
16 Answers
CLS Plumbing & Renovation
0 Reviews
Seem's harsh but depends on the situation.
8th Oct 2018
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LAL Projects Ltd
4 Reviews, 100% Positive
Hi there,
When hiring a plumber you need to ask if when he visits the property will there be a call out fee.
Not every plumber will charge this but most will because time is money to alot of builders
Remember if its a emergancy its a call out which should have a fee.
Kind regards
Simon connolly
When hiring a plumber you need to ask if when he visits the property will there be a call out fee.
Not every plumber will charge this but most will because time is money to alot of builders
Remember if its a emergancy its a call out which should have a fee.
Kind regards
Simon connolly
16th Oct 2018
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No it's right because plumbers merchant open all day including weekend. He should go and get what needed to done and get it done as soon as possible.
20th Oct 2018
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CM Prestige Heating & Plumbing Ltd
10 Reviews, 80% Positive
I carry all parts on my van If I don't have the part and depend where you are I don't charge. if I had to pay congestion then you will be billed.
24th Nov 2018
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Godden and Haynes
1 Reviews, 100% Positive
As a plumber myself this doesn't sound right at all ! Screwfix b and q wickes places like this are open on a Sunday I'm sure he could of got the part he needed and fixed the same day!
17th Oct 2018
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Boilerrepairsbristol
1 Reviews, 100% Positive
I would not use him again and I would leave feed back eating he charge you for a call out twice
8th Jan 2019
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In my opinion the second visit was to complete work so you should not of had to pay a second call out fee
21st Nov 2018
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Miles and son building services
1 Reviews, 0% Positive
Hi I believe this to be very wrong I don't believe in call out charges more no fix no fee otherwise as a tradesman you could just be going round turning up and saying you do not have the parts I call it milking it
5th Mar 2019
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Utter rubbish, he should have had the part he needed or went off to get it there and then.... That's known as padding the job out
4th Jan 2019
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CEFN MABLY CONTRACTORS
3 Reviews, 100% Positive
Hi,
In my experience this is extremely unusual. I personally do not charge a call out fee and more than likely would have had a part with me, or indeed would have been able to source on the same day. I make it part of my quote to state there will be no call out charge and if it's a simple job repair it then for more of a tip than a cost.
In my experience this is extremely unusual. I personally do not charge a call out fee and more than likely would have had a part with me, or indeed would have been able to source on the same day. I make it part of my quote to state there will be no call out charge and if it's a simple job repair it then for more of a tip than a cost.
4th Feb 2019
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Pipe Dreams Services Ltd
1 Reviews, 100% Positive
Unfortunately if you call a plumber out on an emergency and merchants closed yes they will charge twice
29th Mar 2019
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No it's right because plumbers merchant open all day including weekend. He should go and get what needed to done and get it done as soon as possible
2nd Mar 2019
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Birchwood Plumbing Services
1 Reviews, 100% Positive
I would only charge for the one visit.
8th Feb 2019
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Cliff Collins
0 Reviews
Hello home owner,I'm sad to here that you feel you have been over charged for an emergency plumbing job ,in my experience I would have expected to pay a call out charge for the Sunday, but not for the Monday especially as the plumber didn't have the parts to complete the job on the sunday
22nd May 2019
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buildit
0 Reviews
screwfix is open on a sunday there is no reason for him to not get it from there. you should not be changed 2 call outs at the max one call out and then 1 additinal hour.
15th Sep 2019
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Yea I'm afraid so. When you call plumbers after hours is cost moneys that's why it's best to wait to the morning if your not flooding and call plumber in the morning he will come and see and get your part. All plumber charge different prices and remember it's not free for a plumber to travel to your house and you cant get parts at night time. I hope this helped
22nd Nov 2019
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