What is shortlisting?

Once you've expressed interest in a lead, the homeowner will review your profile and decide whether to shortlist you. Being shortlisted means contact details are exchanged so you can discuss the job. Homeowners must verify their phone number before they can shortlist anyone, ensuring all shortlists are genuine enquiries.

What shortlisting represents:

• A warm lead: The homeowner has seen your profile and wants to speak with you. They've validated their phone number, confirming this is a genuine enquiry. While it's not a guarantee you'll win the work or even be able to quote, it represents a real opportunity with a verified, interested customer.
• Customer acquisition: You receive the homeowner's verified contact details. If they're happy with your service, they can come directly back to you for future work—building ongoing customer relationships is just as valuable as winning the initial job.