I arranged for a site visit. He confirmed and then turned up almost 30 minutes late. When I eventually found him, he was sitting on my front door step smoking. I gave him the chance to apologise, he didn’t. When I pointed out he hadn’t contacted me, he pointed to his bike and then made a load of ridiculous excuses. When I asked him to leave he became annoyed. Dreadful person, rude and unreliable.