Rich originally quoted to lay a tiled floor with underfloor heating. I was so impressed with his professional attitude and prices that he has now fully fitted a new bathroom for us, installed a new Velux and installed a kitchen from scratch. The finish is great, the price is very reasonable, he always manages to find a solution to the problems that arise in building work (our cottage is 300 years old so doesn't always lend itself well to modern fittings) and he's reliable & punctual.