At myworkman.co.uk we strongly believe in protecting our customers private information. This document explains what information is stored and how it is used. In addition you should remember to read the terms & conditions.
We only collect, store or use personal information that we consider necessary for the purpose of providing the best service possible to all of our customers.
In the event that you post a job online at myworkman, we collect and store your name, postcode, email address, telephone number as well as and the information you provide us about the job ( the job title, description, photos). In the event that you post feedback about a tradesman on the site, we collect and store your comments and ratings. We also collect cookie and browser session information (see 1(C)).
If you wish to tender for any jobs featured on our website, you must register and activate an account with us and in doing so provide us certain details. We collect and store all the information you provide to us during registration and account activation ( e.g your name, postcode, postal address, trade name, email, telephone number, payment information, passport or drivers license, trades your specialise in, distance you are willing to travel, your profile photo, etc).
In the event that you do tender for a job featured on the site, we collect the details of your tender. In the event that you provide answers to homeowner questions, we collect the details of your answer.
If you request external references for your profile, we collect the name, email address and telephone number of your referees. We also collect cookie and browser session information (see 1(C)).
We collect information about the type of device you are using, the browser you are using and your IP address for the purpose of tracking site usage and improving the site.
We use a number of online advertising and user tracking plasforms which set cookies:
In the event that you place a job advert online, we display the information you have given to us about your job to users who browse jobs on our website. In addition businesses that have registered will be able to tender for the work through the site. We'll alert you by email when this happens.
Your name and telephone number will only be shared with tradepeople that you decide to shortlist. Feedback that you post about a tradesperson on the site will be displayed publically on the site.
Your trade name, postcode, business introduction, profile photo, photos of completed work, answers to homeowner questions and any feedback from MyWorkman customers are publically visible to visitors to the site.
Your name, email and telphone number will be provided to job posters if you are shortlisted for a job.
We may disclose your personal data if we are either compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority.
As a matter of policy, we do not share, sell, trade or give away your personal information unless you have given us specific intruction that we may do so.
We may also disclose aggregated demographic and profile data (in which neither you nor any other individual is identified) to our commercial and marketing partners. If all of the assets which we use to operate our business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party. In the unlikely event that an insolvency practitioner (such as a liquidator) is appointed in respect of our business, that practitioner may sell, trade or rent personal data we then hold.
Your personal information is stored on third party servers, which are protected both physically and electronically, in the form of a "firewall". Please remember however that there is no such thing a perfect security on the internet.
We retain your personal information for as long as we have a relationship with you. If we no longer have a relationship with you we may still retain your personal information if we believe that it may be needed to fulfil our legal obligations or defend our interests. We retain all personal information on tradespeople to prevent creation of multiple accounts.
If you wish to change the information we hold about your business, please do this via the "mypages" environment by clicking on "My Details".
If you wish to change the details of your job advert, please click "edit job" at the top of our website. You will need the job id and password of your job, which will have sent to you by email.