A room in a flat in Grade 2* listed building (central Bradford on Avon) has a bad water ingress whenever there is heavy rain over a period of time. While the source of the flooding is being investigated, we need a builder with expertise in this field to seal off the room from the other parts of the flat as a temporary measure. Water is still coming in after 5 days but has lessened and we have pumps in place.
Very disappointing. After initial good rapport, bold words and promises, in the event they provided an unsuitable pump for the job, undertook work not asked for, left a coating of cement over the floor and articles stored in the room, and, albeit inadvertently, removed articles not belonging to them from the site. They promised to return to put matters right but have not done so in three months. They have also ignored repeated emails and phone messages. I advise caution in employing this firm.