I called Damian and he agreed on a date for a visit for a quote, I texted him the agreed date and address at his request and he confirmed he'd received it - all good up to this point. He however didn't turn up, he didn't ring or reply to texts after until the following day when he texted (rather than rang me) to say sorry stating that he'd left his phone at work - sorry but I cannot provide a positive recommendation on this basis.