“SLbF arranged for someone to come to my flat for 2.30pm. They had still not arrived 45mins later, so I called the company to be told that they had been unable to contact that workman all day! They phoned me back to say he was at least another 50mins away. I had an appointment so rearranged to the next morning at 10am. I got a phone call at 9.30am (this time at least I had that) to tell me that they were unable to come. No explanation. Terrible communication, and more than just a one off blip.”
Negative Feedback Received: 30th Aug 2012
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