Suggestpros

Hello, we understand your concern and dissatisfaction regarding this matter. we will do our best to investigate the underlying cause of your boiler shutting off due to low pressure. it seems like there might be a leakage in the underground piping of the central heating system as indicated by your plumber. however, it's peculiar that the issue persists even after turning off the heating for hot water. we will escalate this issue for further examination by our team. we'll get back to you as soon as possible. thank you for your understanding.

Hello, we understand the issue you are facing and we acknowledge that it is not a trivial matter. we empathize with your concerns regarding the water leakage from the bathroom of the lower floor. the existing damage on the vinyl flooring of your bathroom might have a role in causing leakage to the lower floor. in order to identify the source of the problem, there are a few steps that need to be taken. firstly, it would be beneficial to have a plumber or a water installation expert conduct a detailed inspection. if the source of the water leakage cannot be determined, your landlord may hold you accountable under the claim of "misuse." however, as long as you make efforts to identify the source of the issue and communicate the situation, you can be assured that you are fulfilling your responsibilities.