Stewart and David were very prompt to contact me and came round later that day. They discussed with me the problem and we agreed the best way forward. The quote was emailed and I was happy with the price. They managed to start the job the next day as the weather was forecasted sunny. They quickly took the roof off, put in some new joists and then the new roof. They came back two days later to clear away the rubbish. I have also been given a guarantee of work.