We had 2 small jobs many building firms wouldn't even consider. I was so glad when Paul replied to our post. He said he would come over on Saturday but the weather was so bad I didn't blame him for cancelling. He promised to come on Sunday at 1pm. I telephoned my son to delay sunday lunch as we had high hopes of a visit. We were still waiting at 2.30pm. We text him but no reply. Another 3 days wasted and back to square 1 had high hopes after reading reviews.consider customers.