My experience with Arthur was awful. He turned up much earlier than agreed on a Saturday morning. He was to weed our drive and edge our lawn. He "edged" the lawn by ripping grass out by hand. I was working so my wife discussed this and some weeding not being done. Arthur aggressively shouted at her. He repeatedly banged a shovel on our paving for being challenged. He left our lawn a mess and the weeds were back within 2 weeks despite his claims his chemical would stop them for far longer.