If there was an option after 5-Excellent, we would give it. As two young women who just moved into an old flat, we weren’t sure how any of the plumbing worked. Anthony was very knowledgeable and on top of solving our initial issue, he taught us how all of the plumbing in the flat worked, from the roof leaking, where all our stop valves were, etc. He gave us very valuable advice and we would be happy to have him back for future repairs!