Had no idea that 3 would show up as negative. We did state that you showed up and that you were having transport problems. Feedback was not to discredit you, nor to discourage others from using your services.I'm sure you provide a good service when not having transport problems. The rating of 3 was because you told us to get someone else to do the job after almost a week of waiting for you to do it. We didn't think this was good(4) so chose 3.