Leaking roof - fixing poor work

Hello,I first used this particular roofer about 4 yrs ago.He said it will last close to 20 yrs.A couple of years later,they were called out again for the exact same problem.Then last week,the same area leaked again.I called them again to repair it.The 1st day he promised to come round,no response.He said he'd come round the next day,no visit,no call.After that I've called and there's no response.How do I get them to repair their own poor quality work and maybe to warn people out there about their dishonesty.Thank you

1 Answers

First off I would get in contact with citizens Advice but they will give you your options I would also check on your invoices whether they did actually give you any guarantee for their work and also so I would get another roofer in to inspect any work that has been carried out Prior and try to find the problem before it results in a bigger one that would be my advice
11th May 2021
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