I have just had a company lay new Indian sandstone paving in my back garden. Lots of the stones are moving. It looks like the sand/cement mix they have used has been virtually dry as I have been able to lift a couple out by hand and the underside of the stones has nothing stuck to it. I have paid for materials but not for the labour yet. What should I do?
Yes do not pay it has not been paved correctly if they are moving it sounds like the motor was not correct and we put a slurry mix on the back of the slab to connect the motor and the slab together
They have done a terrible job pure and simple. A patio needs to be laid on a full bed of mortar.
Sorry to hear you are having problems with your paving. The mortar beneath the paving should be wet so it bonds to the paving. Are the slabs calibtrated at the back?
Hi, tell them you are not happy with the work, and explain all the problems, the mix should be a wetish mix for the slabs to bond.
You should speak to the person in charge ie foreman or owner of the company and tell them your not paying for the job they’ve done because they haven’t done a good enough job if there an honest and reliable good company they will fix it
The mix is most definitely wrong but it is always best to lay the stones on a bed of screed rather then dot and dab.. I would not be paying for labour and get the job done right using the same materials.
I would not pay them any labour until your work has been rectified. Indian stone should be laid on a wet sand and cement mix